Frequently asked questions
What is the return policy?
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
Eligibility for ReturnsTo be eligible for a return:
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.You’ll also need the receipt or proof of purchase.
📌 Unboxing video from the very beginning is mandatory for return/exchange in case of defective or wrong product.
To start a return, you can contact us at:
📧 Email: infoogborn@gmail.com
📱 WhatsApp: +91 6235643507
When will I get my order?
🚚 Delivery Information
- Kerala Orders: Estimated delivery within 1–3 days.
- Outside Kerala Orders: Estimated delivery within 7–9 days.
- Please note: In case of natural issues or unforeseen circumstances, there may be a slight delay.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
We offer Free Shipping across India, and you also get an additional Discounts on all prepaid orders.